This policy describes Somnox’ use of your data through this website (and not through any other channels such as the Somnox app). References in this policy to Somnox, we or us shall mean Somnox B.V., a limited liability company with registered office at Rotterdam, Stationsplein 45, A4.004, 3013 AK, registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under 67150179.
We would like to emphasize that we take the protection of your privacy and your personal data very seriously and that we process your data in accordance with applicable data protection laws.
We would like to explain to you below in more detail which personal data we collect in connection with our website www.somnox.com.
Who is Somnox?
Somnox is the controller of your data and as such ultimately responsible with regard to the processing of your personal data on this website.
Which data do we collect?
Information you provide us with.
When using or browsing our website we may collect personal data from you such as your name, phone number, customer number, payment information, e-mail address, billing address and delivery address.
You can also choose to provide us with personal data to get access to or use certain functionalities or services, for example when making an online purchase, subscribing to our newsletter, filling in a survey or providing us with feedback (e.g. reviews or messages).
Additionally, you can provide us with your personal data when filling in a job application form through our website, providing us (in addition to the above) with various career details.
Where possible we will inform you which personal data we need from you to fulfil a certain request (marked with an asterisk*), and which personal data you share is optional.
You are not obligated to share your personal data and you may always decide not to share it. Please note however that if you decide not to provide personal data, it may not be possible to get access or use certain services or functionalities on our website.
Information your web browser or mobile device sends us.
We collect information that is automatically sent to us by your web browser or mobile device. This most often includes your IP-address, the address of the webpage you were visiting prior to entering our website, the name of your operating system, name and version of your browser and the date and time of your visit. The information we receive depends on your own browser settings. You can check your browser to see which information it is providing and how you can change these settings.
We use this data to improve the content and functionality of our website, and to get better insights in the wants and needs of our visitors to provide them better services. The data we receive from your browser is in itself insufficient to identify you as a person, but we are able to combine these data with other data which might make it possible to identify you.
For what purposes and on what legal basis do we use your data?
The personal data we collect via our website, is used for various purposes.
- as required and necessary to establish and fulfill a contract with you, for example if you make a purchase from us. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products, goods or services
- in order to enable our business and pursue our legitimate interests. In particular we use your personal data for the following purposes:
- we will use your information to provide services you have requested, and respond to any comments or complaints you may send us;
- we monitor use of our products and services, and may use your information to help us monitor, improve and protect our products, content, services and websites;
- we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law; or
- we may use your information to invite you to take part in market research, such as fulfilling online surveys and questionnaires.
- in order to comply with applicable laws and protection of Somnox’s legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
- additionally, we may send you, based on your consent (if required), direct marketing communication in relation to our relevant products and services. If these communications are sent to you based on your consent, you have the right to withdraw your consent at any time (to “opt out”), You can opt-out e.g. by sending an e-mail to firstname.lastname@example.org or in case of electronic direct marketing by following the instructions in the communication.
Who will we share this data with?
We may share your personal data with third party service providers, who will process it on behalf of Somnox for the purposes as mentioned above. Such third parties may include, but are not limited to payment providers, providers website hosting, maintenance, research agencies, identity checking, etc. The following parties process personal data from users:
- Google Analytics
- Active Ants
- Rush Order
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes as described above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
In the event that our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
Where will we send your data?
For technical and operations purposes, such as maintaining the website & webshop, we may share your personal data with the parties mentioned above. Some of these parties are located outside the European Economic Area. The adequate level of data protection is ensured by either EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a third party’s Processor Binding Corporate Rules.
What are your rights in relation to your data?
You may be entitled to ask Somnox for a copy of your information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organisations. You may also have rights to object to some processing activities, such as the profiling we may perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent.
These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
Where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional. As mentioned earlier, we will inform you which personal data we need from you to fulfil a certain request (marked with an asterisk*), and which personal data you share is optional.
How to contact Somnox
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of marketing, you can get in touch at email@example.com. Somnox will comply with your request as soon as possible and in any case no later than one month after Somnox has received such a request. If Somnox rejects your request, we will indicate in our reply why the request was rejected.
In the event you have unresolved concerns, you also have the right to complain to a data protection authority. The relevant data protection authority will be the Autoriteit Persoonsgegevens (https://www.autoriteitpersoonsgegevens.nl/) in the Netherlands.
How long will you retain my data?
How do you protect my data?
We strive to maintain the highest standards of security and Somnox has put in place robust technical and organizational measures for the protection of your data in accordance with the current, general state of the art technologies, especially to protect the data against loss, falsification or access by unauthorized third persons. However the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. Once we have received your personal data we will use strict procedures and security features to prevent unauthorized access.
Social media buttons
On our website we use the following social media plug-ins: Facebook, Twitter, LinkedIn, Instagram, YouTube [insert ]. The plug-ins can be identified by the social media buttons marked with the logo of the provider of the respective social media networks.
We have implemented these plug-ins using the so-called 2-click solution. This means that when you surf on our website, Personal Data will initially not be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins will your personal data be transmitted: By activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them (in the case of US providers your Personal Data will be stored in the USA). We neither have influence on the collected data and data processing operations conducted by the providers, nor are we aware of the full extent of data collection, the purposes or the retention periods.
Information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection.
|Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA: https://www.facebook.com/privacy/explanation|
|Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA: https://www.google.com/policies/privacy/|
|Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy.|
|Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA: https://help.instagram.com/155833707900388|
|LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA: https://www.linkedin.com/legal/privacy-policy.|
Category 1: Strictly necessary (functional) cookies
These cookies are also known as functional cookies and are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or data provided for a purchase cannot be provided.
Category 2: Performance cookies
These cookies collect information on how people use our website. For example, we use Google Analytics cookies to help us understand how users arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, website experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Category 3: Analytic cookies
These cookies remember choices you make such as the country you visit our website from, language and other search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant.
|Cookie||Cookie category||Purpose||Retention term||Provider||Domain|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||cloudflare.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hsadspixel.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hs-analytics.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hsappstatic.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hsforms.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hsforms.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hsleadflows.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hs-scripts.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hubapi.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hubspot.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hubspot.net||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||hubspotfeedback.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||somnox.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||usemessages.com||somnox.com/|
|__cfduid||1||Used by the content network, Cloudflare, to identify trusted web traffic.||1 year||viral-loops.com||somnox.com/|
|__lc_cid||1||Necessary for the functionality of the website’s chat-box function.||3 year||accounts.livechatinc.com||somnox.com/|
|__lc_cst||1||Necessary for the functionality of the website’s chat-box function||3 year||accounts.livechatinc.com||somnox.com/|
|__lc_mcid||1||Necessary for the functionality of the website’s chat-box function||3 year||accounts.livechatinc.com||somnox.com/|
|__lc_mcst||1||Necessary for the functionality of the website’s chat-box function||3 year||accounts.livechatinc.com||somnox.com/|
|CookieConsent||1||Stores the user’s cookie consent state for the current domain||1 year||somnox.com/||somnox.com/|
|JSESSIONID||1||Preserves users states across page requests.||Session||nr-data.net||somnox.com/|
|__livechat||2||Used to hide the user’s personal customisation of LiveChat.||37 months||livechatinc.com||somnox.com/|
|__livechat_lastvisit||2||Stores when the user last used LiveChat.||37 months||livechatinc.com||somnox.com/|
|lang||2||Remembers the user’s selected language version of a website||Session||ads.linkedin.com||somnox.com/|
|lang||2||Set by LinkedIn when a web page contains an embedded “Follow us” panel.||Session||linkedin.com||somnox.com/|
|_ga||3||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 Years||somnox.com/||somnox.com/|
|_gat||3||Used by Google Analytics to throttle request rate||1 Day||somnox.com/||somnox.com/|
|_gid||3||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 Day||somnox.com/||somnox.com/|
|collect||3||Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.||Session||google-analytics.com||somnox.com/|
|events/1/f9d051f404||3||Registers the website’s speed and performance. This function can be used in context with statistics and load-balancing.||Session||bam.nr-data.net||somnox.com/|
|jserrors/1/f9d051f404||3||Registers the website’s speed and performance. This function can be used in context with statistics and load-balancing.||Session||bam.nr-data.net||somnox.com/|
|nQ_visitId||3||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||1 Year||somnox.com||somnox.com/|
|__hluid||2||Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement – The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.||1 year||hubspot.com||somnox.com/|
|__hssrc||2||Collects anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and|