Somnox Support

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Where can I buy or order Somnox products?

You can buy Somnox products in our webshop via this link.

Can I test or try the Somnox products?

If you have purchased a Somnox product in our webshop, you can try it out for 30 nights in the comfort of your own home and bed. Doesn’t it work right away? No worries: many users experience the benefits of our products after about two weeks of use. Not satisfied with the results? Then you will be refunded the full purchase price, provided that the product is returned in a saleable condition. Only the costs of the return package are for the account of the sender. Click on this link for a full explanation of our return policy.

Where do you ship Somnox products?

We deliver in Europe, the United States & Canada. We offer free shipping for all our customers in the US and EU*, and delivery will be carried out by your usual parcel service via our warehouse partners. 

We’re happy to help in case you have any additional questions regarding shipment. Please contact us here.

* There are some exceptions based on the difficulty of shipping. If this applies, then extra costs will be automatically calculated during check out.

Are there Somnox reviews and experiences from others?

Click here to read other people’s reviews and experiences.

What is the relationship between Somnox and Royal Auping?

When the four Somnox founders invented the Sleep robot during their studies, Auping helped them to produce a number of prototypes. When these were well received by people suffering from insomnia, the founders of Somnox decided to start their company and decided to further develop the Sleep robot in collaboration with Auping. Together, the companies developed the first prototypes, from a concept to a truly Auping-worthy product launched in 2019.

Click here to read more about the collaboration between Somnox and Auping.

Sleep Robot

How does the Sleep Robot work?

The Sleep Robot simulates breathing rhythms. Your breathing naturally adapts when there is contact with a different breathing pattern. As a result, the Sleep Robot can slow down your breathing. This makes you relax, making it easier to fall asleep. 


In addition, the Sleeping robot can function as an external point to focus your thoughts, which reduces your worries and stress thoughts. Sounds (through guided meditation or a simulated heartbeat, for example) are also used as extra options to give you an ideal night’s sleep. 

You can read more about our research in our white paper by clicking here.

Does the Sleep Robot work for me?

The Sleep Robot is meant for people that experience sleeplessness caused by stress-related problems. People that worry at night, about their work or family, and fall asleep after staring at the ceiling for hours or not at all. The Sleep Robot can also be of use for everyone that uses medicine to fall asleep, but would rather do this in a more natural way.

Technology in the bedroom, isn’t that harmful?

That depends what you’re talking about. Sleep experts are indeed advising against bringing your mobile phone, laptop and television into your bedroom. In multiple reports, it has been found that the blue light these gadgets produce has a negative influence on our biological clock. Blue light activates the brain, while we want it to relax to fall asleep. In addition to that, there are the messages and push notifications you receive on your phone. It is very difficult to fall asleep when a phone is constantly buzzing on your nightstand. 


But our Sleep Robot doesn’t have all that. No push notifications, screens or blue lights that activate the brain. We use scientifically developed technology that helps your body and mind relax.

How do I keep the Sleep Robot clean?

Keep your Sleep Robot clean with the washable sleeve that comes with the robot. This cotton sleeve is washable up to 60 degrees Celsius in your machine. The grey thicking around the Sleeping robot is removable and can be dry-cleaned if necessary. PLEASE NOTE: never wash your sleeve or thicking while the Sleeping robot is still inside.

Doesn’t it bother the person that is sleeping next to me at night?

We also tested the Sleep Robot with people that share their bed with a partner and the results were just as positive as with people that sleep alone, with next to none complaints from their partners. It even helped them sleep better too, without someone next to them twisting and turning all night. 

Does the Sleep Robot help with sleep apnea or Restless Leg Syndrome?

We haven’t done any research yet that proves this. The Sleep Robot uses breathing as one of its main functions but not with the intention to cure sleep apnea or RLS.

Do I need to keep holding the Sleep Robot at night?

No, it’s not necessary. As soon as you fall asleep, you will automatically let go of the Sleep Robot in most cases. That is not a problem. If you wake up during the night, you can try and hold it again and press the button in the middle: that activates the robot.

How was the effect of the Sleep Robot tested?

Extensive scientific research, user tests and feedback from experts in the field of sleep disorders form the basis of the Sleep Robot. We discovered that the subjective perception of sleep quality was increased and that less time was needed to fall asleep.

You can learn more about these tests in our research by clicking here.

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